Questions & Answers

Here are some common questions we get asked about Shoots and Roots.
If you have any queries of your own please ask.

Is your food Vegan?

All our dishes are vegan.

Do you stock Gluten Free products?

Most of our dishes are gluten free, usually about 80-90% of the weekly menu. You can check allergens on each dish to see which ones are gluten free.

Do you use Organic ingredients?

Yes. There is no point talking health if you don’t! Pretty much all our beans and grains are now organic. Many of our oils (Olive, Sesame, Coconut) and condiments are also organic.

Who are your suppliers?

We are supplied by two organic, local farms – Riversfield Farm and The Garden Gnomes, receiving seasonal organic vegetables for our dishes year round. We are also supplied by Willie McCormack Fruit and Veg based in Skerries. The vast majority of our dried goods come from Irish Independent Health Foods, based in Cork.

How do I know what time my delivery will arrive?

You will receive a text message the evening before your delivery confirming your time window. On the day you can then track your order live to get a very accurate time estimate.

How long does the food last?

Most dishes last for 6 or 7 days in the fridge. Your order arrives with a instruction sheet confirming the shelf life of all dishes.

What’s the best way to reheat the food?

Your order arrives with a instruction sheet advising on reheating methods. Dishes can be reheated in a pot on the hob or in the oven.

Can the food be frozen?

Yes. For one month.

Is the packaging recyclable?

Yes. Most of our packaging is fully compostable, the rest is paper based. We don’t use any plastics.

Do I need to be home to take in the order?

No. We can leave it on your doorstep or with a neighbour and text you once it arrives or you can leave alternative information in the notes section at checkout.

What way is the food delivered?

It’s delivered chilled. Ready for your fridge/freezer.

What are the order cut off times?

Either Midnight Thursday or until stocks last. Our website is restocked every Friday morning for the following weeks deliveries. You can order anytime frtom Friday until Thursday midnight. The sooner the better!